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Privacy Policy

This privacy policy (this “Policy”) describes how Primo Partners, LLC. and its related companies (the “Company”) collect, use and share personal information of consumer users of this website, (collectively the “Site”). This Policy also applies to any of our other websites or mobile apps that post this Policy. This Policy does not apply to websites or apps that post different statements.


In order to provide our users with personalized services, we collect information about you in a range of ways.

Information You Give Us. We may collect your‎ name, postal address, email address, phone number, payment information, location data, username, password, demographic information (including, but not limited to your gender, your age, your occupation, your skills, and interests), messages you send as well as other information you directly give us on our Site.

We log usage data when you visit or otherwise use our Site, including but not limited to when you view or click on content or ads or perform a search. We use log-ins, cookies, device information and internet protocol (“IP”) addresses to identify you and log your use.

Information We Get From Others. We may get information about you from other sources. We may add this to information we get from this Site.

Information Automatically Collected. We automatically log information about you and your device. For example, when visiting our Site, we log your device operating system type, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site.

Cookies. We may log information using “cookies.” Cookies are small data files stored on your device by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your device until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.


We use your personal information as follows:

  1. We use your personal information to operate, maintain, and improve our sites, products, and services.

  2. We use your personal information to respond to comments and questions and provide customer service.

  3. We use your personal information to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.

  4. We use your personal information to communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.

  5. We use your personal information to link or combine user information with other personal information.

  6. We use your personal information to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

  7. We use your personal information to provide and deliver products and services users request.

  8. We use your personal information to enable users to directly communicate.

Mobile Messaging Program. In the event you opt-in to our Mobile Messaging, we will collect and use your mobile telephone number to maintain and administer our Mobile Messaging Program. With your permission, we may send text messages about our store, new products, and other updates, including “Checkout Reminders,” and we use webhooks to trigger the Checkout Reminders messaging system. Please review the Primo Partners Terms of Service for more information about the Mobile Messaging Program, including information on how to unsubscribe or update your personal information therein and your responsibilities and liabilities related thereto. To opt-out of receiving promotional Text Messages from us, reply “STOP” to any such message.

We use the data (which can include your communications) to investigate, respond to and resolve complaints and service issues (e.g., bugs).


We may share personal information as follows:

  1. We may share personal information with your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.

  2. We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.

  3. We may share personal information for legal, protection, and safety purposes.

    1. We may share information to comply with law.

    2. We may share information to respond to lawful requests and legal processes.

    3. We may share information to protect the rights and property of the Company, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.

    4. We may share information in an emergency. This includes protecting the safety of our employees and agents, our users, or any person.

We may share information with those who need it to do work for us.

We may also share aggregated and/or anonymized data with others for their own uses.


You may send requests about personal information to our contact information below. You can request to change contact choices and update your personal information.

You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.


Children Under 13. The site is intended for general use, but it is not directed at children under 13. We do not knowingly collect personal information, including Personal Identifiable Information and Personal Viewing Information, from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove the information and terminate their account. 

California Residents. California's “Shine the Light” law (Civil Code Section § 1798.83) customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to

CONTACT INFORMATION. We welcome your comments or questions about this Policy. You may also contact us at:


Primo Partners, LLC



CHANGES TO THIS PRIVACY POLICY. We may change this Policy from time-to-time. If we make any changes, we will change the Last Updated date above.

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